Contacts
We’re here to support you with any questions regarding your order, sizing, shipping or product information.
Feel free to reach out — we aim to reply within 24–48 hours on business days.
For all inquiries, you can contact us at:
customerservice@clefstudio.com
Instagram DM
Prefer a quicker or more informal way to reach us?
Send us a message on Instagram:
@clef.studio
FAQs
What is the delivery time?
All orders are shipped within 1–3 business days. Standard shipping costs €5,95 and applies to every order.
Do you ship internationally?
At this moment, we primarily ship within the Netherlands and Belgium.
If you wish to place an international order, feel free to contact us and we’ll look into the options.
How can I return my order?
You can return your items within 14 days of receiving your order.
Items must be unworn, unwashed and in their original condition and packaging.
Once processed, your refund will be issued to your original payment method.
Can I exchange an item?
Yes. Exchanges for a different size or item are possible within 14 days, depending on availability.
Just contact us to arrange the exchange.
What size should I choose?
Many of our pieces are one size, designed to comfortably fit sizes XS to XL thanks to flexible cuts and soft fabrics.
Each product page includes a detailed size & fit description to help you choose the right piece.
What materials do you use?
Our items are crafted from carefully selected, high-quality fabrics such as 100% polyester and premium blends.
You can find the exact material composition under Fabric & Care on each product page.
How do I care for my CLEF pieces?
To keep your items in the best condition, we recommend gentle hand washing and drying flat.
Specific care details are listed under each product.
The item I want is sold out. Will it come back?
Some items may restock.
You can sign up for our “notify me” alert on the product page and we’ll email you as soon as your size is available again.
How can I contact CLEF?
If you still have questions, feel free to reach out. We’re always happy to help.
You can contact us via email at clefstudio@outlook.com or send us a message on Instagram at @clefstudio_ .

